Introduction and Scope
Filbet ("we", "our", or "us") operates the premier online casino platform in the Philippines. This policy applies to all users visiting https://www.refilbet.com and those who use our mobile applications. By interacting with our services, you consent to the practices described herein.
Types of Information Collected
To provide a seamless experience, we collect various data points, including:
- Registration Data: Name, date of birth, email address, and phone number provided during the filbet register bonus claim process.
- Payment Details: Transaction history, wallet addresses, and banking information used for deposits and withdrawals.
- Gameplay Activity: Records of your bets, wins, losses, and favorite filbet online slots.
- Device Information: IP address, browser type, and operating system data collected during filbet apk download or login.
How Information is Collected
Data is gathered through three primary channels:
- Direct Input: Information you provide when you register an account or contact support.
- Automatic Tracking: Technical data captured by our servers whenever you access your filbet casino login.
- Third Parties: Verification services and payment processors who help us ensure the integrity of your transactions.
Purpose of Data Usage
We utilize your data to maintain the high standards of the Filbet platform:
- Managing your account and processing financial transactions securely.
- Personalizing your gaming lobby with relevant slots and promotional offers.
- Detecting and preventing fraudulent activities and money laundering.
- Ensuring compliance with Philippine regulatory requirements.
Data Security Measures
We employ military-grade security protocols to protect your assets:
- SSL/TLS Encryption: All data transmitted between your device and our servers is fully encrypted.
- Access Controls: Only authorized personnel with strict "need-to-know" clearance can access sensitive data.
- Regular Audits: Frequent security assessments are performed to identify and mitigate potential vulnerabilities.
Player Rights
As a Filbet player, you have the right to:
- Access and request a copy of the personal data we hold about you.
- Rectify any inaccurate or outdated information.
- Request the deletion of your data, subject to legal and regulatory retention requirements.
- Opt-out of marketing communications and promotional notifications.
Data Retention Policy
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically, account data is stored for five years following the closure of an account to comply with AML (Anti-Money Laundering) regulations.
Age Restriction (18+)
Filbet strictly enforces an 18+ policy. Our services are not intended for minors. We perform rigorous age verification checks to ensure that no one under the legal gambling age in the Philippines accesses our platform or games.
International Data Transfers
While we operate primarily in the Philippines, some data processing may occur on secure servers located internationally. In such cases, we ensure that the recipients are bound by strict data protection standards equivalent to those mandated by the Data Privacy Act of 2012.
Contact Information
For any questions regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:
Email: [email protected]
Live Chat: Available 24/7 via the Filbet App